Cheapest Economy 10 prices – Mar 2015

If you have an Economy 10 electricity meter you already know two key things:
1) You get 10 hours of cheap off-peak electricity per day; and
2) There’s nowhere to check whether you’re on a good value tariff or not!

Why?  Because it’s a ‘complex’ meter, and they aren’t supported by price comparison websites.

I have an Economy 10 meter so I’m in the same boat as you.  This has become a bit of a personal crusade recently, so I’ve phoned round every electricity supplier in the UK to check their current Economy 10 prices.  And I figured you might like to know who’s cheapest…

…. so without further ado, here’s a list of all the suppliers who currently support Economy 10, and their current prices:

 

Economy 10 Prices (see notes below)

 

E10 Tariffs (Mar'15)

Best Buys

iSupplyEnergy are the absolute cheapest out there, but be aware that they are an on-line only supplier, so you can’t phone through to anyone if you have any queries.  This isn’t always ideal if you have a complex Economy 10 meter type.

I hope you found this helpful, feel free to leave any comments below.  And if you’re phoning any of the suppliers please mention the Economy10.com website – we don’t get anything in return, this website is run on a voluntary basis, but it helps them understand where you got your information from.  And if you discover any discrepancies, or have any other feedback, please drop me an email.

Cheers, Mark.

Lots more info at www.Economy10.com

 

 

Notes

Ok, so there’s a few things you need to know about this survey:

  • Some companies support Economy 10 fully, and will fit a new meter if you want one (“Fit New”), but some require you to have an Economy 10 meter already installed (“Existing”).
  • Electricity prices vary across the 14 UK electricity ‘regions’.  This is because of the different costs of transporting electricity within each of those regions, and these costs pass through into the tariffs.  The prices in this survey are consistent with each other, as they’re based on the South Scotland region (18), and should rank in a similar order in your area although the specific tariff may be slightly different.
  • These prices assume payment by fixed monthly direct-debit and online paperless billing.  Again the tariffs may be slightly different if you opt for different payment and billing options.
  • The indicative monthly bill is based on 16,700 kWh per annum.  If you have all-electric heating then this may be reasonable for a small or well-insulated house, but of course the actual bill will depend on your actual consumption
  • In almost all cases you’ll need to phone the company directly to discuss the Economy 10 tariff, as it’s a ‘complex’ meter type and they need to make sure they have all the right details.
  • If you opt for a fixed-price tariff, some companies have an early ‘break’ fee – check the small print before you sign up.

The other companies I contacted, who don’t support Economy 10, are:

  • British Gas (Centrica), Ecotricity, EquiPower (EBICo), First:utility, Flow Energy (Energetix Groupit), LoCO2 Energy, M&S Energy, Npower (RWE), Sainsburys Energy, Scottish Power (Iberdrola), Spark Energy, Utilita Energy, Utility Warehouse

251 thoughts on “Cheapest Economy 10 prices – Mar 2015

  1. I haven’t read all the posts. I have an E10 meter, but use E7 rates. Been doing this for the last 10+ years using 2 providers. I was quite open and therefore the rates have been very reasonable and cheaper than E10. Some will not do it , but it’s worth the effort starting at the cheapest E7 using comparison sites and then giving them a ring.

    • The Co-op offers very good rates (same as their Economy 7 – no separate tariff for E10.

      However, I have been fighting to get the changeover completed from E-On since last September and still struggling!

      • …and I switched from Hydro to Co-op in May 2015. After long delays and ineffectual customer service, they finally sent me a first statement/bill in which the two “initial” readings were transposed (cheap for peak and vice versa). I informed Co-op and months later they had still failed to switch them round. I’ve now opened the case with OS-Energy (the ombudsman).

      • I have moved my economy 10 from Npower to the Co-op with difficulty as it has taken 6 months with only part of my supply being transferred months ago and the rest two weeks ago. I am now being charged two standing charges as they say the Economy 10 counts as two supplies – is this true as I have never had two standing charges before?

      • Unless you have 2 separate meters and different tariffs I would say that they are having a joke at your expense…. If your E7 was a single tariff then as E10 is simply a matter of different timing it makes no sense…

      • Update. I failed! Numerous conversations with Co-op…even via E-on, current provider, whose trouble shooter rang them on my behalf.

        I set up a standing order with them last September – £47 per month which they have said they will refund with the explanation (following another call from me) that went like this ” I honestly don’t think the Co-op is for you because there is only one daytime rate – no reductions – so I think you’re better off staying with E-On because you’ll pay us much more…. ”

        Too ridiculous for words? Yup. Summary: Co-op do not actually have an Economy 10 rate. Only Economy 7. Is this why you have two standing charges Peter? Sorry if anyone else has fallen foul of CVo-op thanks to my (thought to be) informed words of wisdom. It’s chaois at the Coop – steer clear.

        Sorry all. Angie

      • I strongly believe, having tangled with SSE on numerous occasions, that reputation and customer service are also important when looking for a supplier. SSE score nil in those areas and are also expensive. OVO are not the cheapest (although their Economy 7 on my Economy 10 meter is 25% less than SSE’s Economy 10) but their reputation and customer service is exceptionally good.

    • Thought I’d weigh in with the latest information I’ve found. I had a new heating system installed by my landlord (housing association) last year, and due to my work pattern have been using it on a standard economy 10 tariff. However now that my work pattern has changed, and winter is coming, I am in the process of switching so have been reviewing this extensively for the fast few weeks. I thought I’d post what I’ve found recently since there haven’t been any updates recently (btw I’ve found this site EXTREMELY useful, and the only one of its kind).

      I’ve rung round most of the Energy companies listed above, plus a couple more that others have posted on here as possibilities. I’ll list the tariffs below with some information about each one (correct as of October 2016).

      I’ve found many electricity companies will indeed supply an Economy 7 tariff using a pre-existing Economy 10 meter, essentially offering you an extra 3 hours off-peak usage on a standard economy 7 tariff. To clarify, this will mean you are provided with standard economy 10 times, using the peak and off-peak charges for the standard economy 7 tariff, which generally works out much cheaper. These companies will generally not be able to install an Economy 10 meter if needed (as I do) – and will only be able to provide supply an existing meter that has already been fitted. The other companies provide a dedicated Economy 10 tariff and will also install a meter for you if required. Some companies charge for this.

      To get around this, I am switching to EDF to begin with, and then plan to switch back to Scottish Power if they are able to supply their economy 7 tariff using my new (economy 10) meter. If this is not possible I will go with the next cheapest provider. EDF are the only company I’ve found that will install a new meter free of charge, and do not charge an exit fee to leave their tariff. Although some may find the ethics of this questionable, there is therefore no rule to prevent you following these steps to set yourself up with a new meter, then switching to a cheaper tariff with another provider. The meter they provide has the economy 10 charging periods built into it, so it is the meter itself which bills you correctly for each charging period. This will result in two rates (peak and off-peak) with off-peak times (for my area) set to: 12am-5am // 1pm-4pm // 8pm-10pm. Therefore, switching to another company on a standard economy 7 tariff, if allowed, will still provide you with two rates – only with 3 extra hours of off-peak usage, potentially generating great savings compared to Economy 10 tariffs (which are usually more expensive).

      These are the current tariffs available for Economy 10 meters (October 2016) prices in pence per kwh (listed from cheapest to most expensive for my usage):

      **Scottish Power (13.14 peak, 5.05 off-peak, 20.55 sc)
      *won’t fit new meter, e7 tariff using e10 meter (verbally confirmed but unproven), no cancellation fee
      (Online Fixed Price tariff)**

      iSupply Energy (12.68 peak, 6.63 off-peak, 15.64 sc)
      *won’t fit new meter, e7 tariff using e10 meter, no green credentials, £30 exit fee
      (ifix2017 tariff)

      EDF Energy (17.30 peak, 6.56 off-peak, 18.90 sc)
      *able to fit new economy 10 meter, e10 tariff, warm home discount, no cancellation fee
      **Recommended for new-meter installation with potential to switch afterwards**
      (standard variable tariff)

      Green Star (12.995 peak, 7.269 off-peak, 24.07 sc)
      *won’t fit new meter, e7 tariff using e10 meter, 80% renewable tariff available, £30 to cancel
      (12month fixed 1609 tariff)

      Green Energy (17.08 peak, 6.95 off-peak, 26.02 sc)
      *can install economy 10 meter for £75 charge, no cancellation fee, green credentials
      (‘Still’ tariff)

      Ovo (13.97 peak, 7.57 off-peak, 28.77 sc)
      *won’t fit new meter, e7 tariff using e10 meter, warm home discount, £30 cancellation fee, green credentials
      (‘BetterEnergy’ tariff)

      SSE (12.73 peak, 9.34 off-peak, 21.92 sc)
      *able to fit new economy 10 meter, e10 tariff, warm home discount, £30 to cancel
      (1 year fixed tariff)

      Spark Energy (16.42 peak, 8.93 off-peak, 14.70 sc)
      *won’t fit new meter, e7 tariff using e10 meter
      (Saver fixed economy 7)

      Good Energy (16.19 peak, 10.5 off-peak, 23.43 sc)
      *can install economy 10 meter for £35.10 charge, e10 tariff, no cancellation fee, green credentials
      (Economy 10 tariff)

      sc=daily standing charge
      —-
      The following companies stated they were unable to supply energy to economy 10 meters: GnERGY, First Utility, Eon.
      Co-operative Energy was a little more coy – at first stated a definite no, then later said they ‘may’ be able to and to check back with them after new meter is installed – this was a little vague for my liking. They do not supply an e10 tariff so if possible it will be on their current e7 tariff (11.67 peak, 7.71 off-peak, 20.55 sc). Warm home discount offered.

      **The most exciting offer seems to be Scottish Power, which isn’t yet proven since I am still in the process of switching to EDF to have the meter installed, although it has been verbally agreed. If confirmed, and they are able to switch to this tariff, I believe it will work out the cheapest by quite a significant amount (£13.41 cheaper per month than iSupply energy, worked out from my estimated usage for a one-person, one bedroom flat – it’s still early days as I haven’t yet switched). If this turns out to be correct and they are able to supply me on an economy 7 tariff as verbally promised, I will post an update on here.**

      • Sorry to be a damp squib…. I just rang Scottish Power. Emphatically do NOT supply Econony 10 – exclusively E17. Boo hoo.. I was quite excited for a few minutes!

      • Angie,

        My apologies if I jumped the gun a little in promoting Scottish Power before it was completely verified. In hindsight, perhaps it would have been better to wait until a switch was actually successful rather than reporting what was said verbally.

        However, I have now spoken to them three times over the last few days and each time they have confirmed they will be able to supply economy 7 to an economy 10 meter. They have also made notes on my account confirming this. As a word of caution, I did speak to someone from ‘sales’ today who also denied that they were able to supply me (and seemed ignorant of what economy 10 was, insisting it involved ‘three rates’) – however I have since spoken to customer services who again confirmed that it was possible. They asked me to call back when I have the new meter to provide the number and take it from there – and also verified that the notes were present on my account confirming that they have promised to supply me. There seems to sometimes be some confusion at their company over the difference between supplying a distinct economy 10 tariff and economy 7 tariff to an economy 10 meter and I believe it is necessary to be clear with them (customer services rather than sales) that it is the latter that is required. Previously when a sales assistant has talked about ‘not supporting economy 10’ it appears to be the former that is meant.

        I would also add that although their rates appear to be by far the cheapest, my experience of customer service at this company over the past 3 years has been mixed. As evidenced by the above, it has often been the case that the quality and accuracy of the service received appears to depend on the person you talk to (and their level of training). I would note that the overall level of service, in addition to the price and online services, have been enough to keep me with this company so far.

        I will continue to attempt the transfer. Perhaps it will be best for others to wait until I report back with the progress of this and whether it has been successful. I believe the other tariffs I have posted on here are all correct (for example iSupply and others) and will all support an economy 10 meter. (If you do attempt to contact Scottish Power again I would suggest making sure to be connected to ‘customer services’ rather than ‘sales’, however I will crack on with this myself in the meantime and report back on my findings). Apologies for the confusion so far – and good luck with your search!

      • Thanks for your input, very helpful. Out of interest, as different electricity boards charge different rates, which area are your prices for?

      • **UPDATE on Scottish Power – Yesterday I attempted to switch my upstairs neighbour (who already has an e10 meter and is also sold on the idea of getting a better deal!) onto Scottish Power. I spoke to customer services who stayed on the line and explained to the sales team what had been agreed before putting me through. No apparent problems so far – they have now registered her as a new customer and put the switch in place. It will take up to three weeks to transfer fully, so I will take a ‘believe it when I see it’ approach and report back with the result. I’ll also let you know how my own switch goes once I am able to.

        Please note the tariff has now changed however – this may affect whether you still want to go ahead. If you use a significant amount of off-peak energy it may still work out cheaper but best to make your own calculations as a result of this new info.

        Scottish Power Online Fixed Price November 2017 (Economy 7 tariff)

        Peak – 14.041
        Off-Peak – 5.941
        Standing Charge – 8.22

        Watch this space!

      • I was really (re) inspired by Scottish Power discussion here last week. Telephoned. …. Was categorically told no way too complicated. Only supply E7. That said, had obsolete Eon metre with 2 x Mpan numbers replaced on 10 Oct… Can take up to 90 days to register I’m national database. Good luck. Wait to read your outcome!

      • **Update on Scottish Power

        As previously mentioned I have recently been helping my upstairs neighbour with bills and have attempted to switch her (economy 10) supply from SSE to Scottish Power.

        I can confirm that the switch has been successful and they have started supplying from 8th Nov – today I gave the start meter reading. And to clarify – this is an economy 7 tariff supplied to an economy 10 meter.

        I will return again when my own switch is complete – Still waiting for my new economy 10 meter to be installed by EDF (before covertly switching to a cheaper tariff!)

        Based on my own experience recently I’d say it’s definitely worth shopping round and not taking ‘no’ as the first answer. It was customer services rather than the sales team who eventually sorted this out and confirmed that they are willing to supply their tariff to an economy 10 meter. Turns out there are many options on the market – iSupply and Scottish Power seem to be the best currently available.

        The tariff my upstairs neibour has switched to:

        Online Fixed Saver November 2017 v2
        Peak rate – 14.041p
        Off-peak rate – 5.941p
        Standing Charge – 8.22p
        (inc. Vat, per kwh)

      • Hi all, have been reading with interest about using an E7 tariff with E10 meter. Do I still get my 10 hours of cheap rate electric, or do I changed to E7 times?

      • You get 10 hours on the E7 tariff unless the system is untypical and we currently use iSupply on this system on a single “E10” programmed meter. Usually only the larger suppliers will change or re-programme a meter. We use a system of timers to vary the use within the 10 hours for water etc. and it is quite convenient as opposed to the standard 7 hours in a block where you get warmth-a-plenty for breakfast and nothing by 10pm….

      • The hours are set by the meter and cannot be changed so you still get the Economy 10 hours but at the Economy 7 prices

      • Thank you.

        Has anyone else had luck with Scottish Power? I sent them a Facebook message after reading this page, the reply said – yes we can do E7 on an E10 meter no problem, just call us.

        So I called them and was told no, not possible. They also said on the phone that on the national database I’m registered as having an E7 meter (it’s definitely E10), and that SSE is the only supplier for E10 in my area (not true, EDF have already said they’ll supply me too). So I’ve gone back to their Facebook page and awaiting them getting back to me.

      • EON does have an E10 tariff (but possibly only if you have no gas like me)

        The tariff is called “Electrical Heating Economy 10”

        Day 16.989p per kWh
        Night 8.684p per kWh
        Standing charge 92 days at 16.422p per day or £33.36 per year.

      • @’es1984′: as I have posted in other places: I have helped my neighbour switch and she is now supplied economy 7 to her economy 10 meter by Scottish Power.

        I humbly suggest:

        -Calling them on the phone (03452 700700)
        -Connecting to ‘customer services’ (not ‘sales’) – ask to be put through if it is unclear on the menu system
        -Asking ‘ are you able to supply economy 7 to an already-existing economy 10 meter?’ and if they say ‘no’, asking them to check with their ‘floor support’
        -If they still say ‘no’ they are telling you something different to what they have already told (and physically provided for) me
        -If they say ‘yes’ (which I’m fairly sure they will as they have to me multiple times) they may offer to stay on the line and explain personally what is required to ‘sales’ (who sometimes get a little big-for-their-boots, bless them)
        -My next step (for my upstairs neighbour): the friendly and helpful ‘sales’ person switched me (her) then and there with no hassle. My upstairs neighbour now enjoys a successfully-switched economy 7 tariff supplied to her economy 10 meter – and with any luck I will too in a week’s time

        Please rest assured I know how frustrating this can be. However, in terms of monetary cost to the individual, any effort you put in will be well worth it in the long run. For minimising cost to the environment (but not necessarily your wallet) I humbly suggest ‘Ovo’ as the best option.

        With warm regards,
        Andrew

      • That sounds really positive Andrew. Meanwhile, I’m stillwaiting for my Mpan no to feature as a single item on the National Register. I think it will take the full “possibly 90 days stated! The dual version was replaced on 10th October….. So by first week of Jan …I hope.

        Anyone else had experience of waiting for this phenomena to happen? regards, Angie

      • I am trying to leave Scottish Power. The customer service is rubbish. I live in the west but they had me living in a) Scotland b) Wales and then got the road right but the wrong house. I was charged £367 for one night’s electricity. I have spent hours trying to work out what I should actually owe them but it is impossible as they keep transposing the meter readings. I have an E10 meter and they charge me 26.05 per day standing charge. Beware – check and check again. When I complained to the ombudsman they just agreed that SP were billing me correctly.

      • £367 for one night’s power? Are you running a cannabis farm (LoL)!? Seriously, though, it would be very interesting to know how Scottish Power can tell you with that degree of accuracy but not give you sufficient information to calculate the rest… Ovo also charge a high standing/daily rate (according to Marks’ tariff-table) so 26p is within limits if a lower Kwh charge balances the cost. High DAILY charge is best if you use LOTS of electricity IF it means the power costs less per unit: if you don’t use much electricity – small house/flat/not in much etc. a LOWER daily fixed rate would be desirable if it costs more per Kwh for actual usage.
        E10 allows you to NOT use electricity (by flicking the appropriate appliance’s switch or installing a timer) when it’s not needed. We don’t have our storage units on in the 2 hour evening slot because you might (if you need it) use direct heat: the early morning cheap period charges the radiators and you have an afternoon period to choose to use if you feel cold. We also don’t heat water from 8-10pm (9-11 summer) because it gets that too in the early morning. With E7 you can’t choose the afternoon and evening boost periods because they don’t exist! E10 is simply more flexible.
        £367 is 50% of our last-years total electricity use in a 3-bed semi…

      • EDF
        SSE
        Scottish Power*
        Co-operative*

        * Scottish Power have recently told me they will supply economy 7 tariff on an economy 10 meter and I plan to attempt to switch to them. If successful this is the cheapest provider for my usage, they also provide the warm home discount and I have been with them for the past two years.
        Co-operative Energy told me it may be possible to supply e7 on an e10 meter as above, and to check back once meter is installed to confirm. They also provide warm home discount.

      • I have just tried this with Scottish Power and was refused when I selected E7 tariff on-line.
        Interesting that Scottish Power have told you that they will let E10 users select their E7 tariff

      • They confirmed it again on the phone yesterday, and told me after checking with their ‘floor support’ that although they do not install economy 10 meters they are able to provide the economy 7 tariff if the e10 meter is already installed. Perhaps calling them on the phone is the best bet, and stressing that the meter is already in place. Previously when I called to ask if they supply economy 10, it was an outright ‘no’ as they assumed I meant the specific tariff and meter installation. They’ve confirmed it for definite twice when I’ve specifically asked for economy 7 supplied to an existing e10 meter.

        Still waiting for my supply to switch to EDF to get the meter installed. If I am successful switching back to Scottish Power I will post an update.

  2. I switch on 25 March 2016 from E.ON to iSupply
    Tariff iFix201703 v3
    Day rate 11.07p/kWh
    Night rate 5.76p/kWh
    Standing charge 18.47p/day
    All inclusive of VAT

    • Hi Brian
      I am currently trying to switch to iSupply. Is this for Economy 10 hours or Economy 7 unfortunately I cant find any details on the hours on their website. Many thanks

    • Hi,

      Im thinking of doing the same from E.on E10 to isupply e7 tariff but not 100% sure yet.
      Could you tell me how its gone so far?
      im not sure if everything will be ok with my meter being e10 and the tariff being e7.
      Thank you

      Sarah

      • Sarah; iSupply E7 tariff mentioned in the survey at the top of this page says E7 but this tariff can be used on an E10 meter. We disclosed our change to E10 meter when asking for a quote and were directed to the E7 tariff to use. Thus; E7 tariff is also E10 tariff via iSupply and their E10 prices are the same as their E7 tariff above. the rates above are seriously out of date and are now cheaper – when getting a quote from the website there will very likely be a saving as iSupply quote runs from the take-up date.

      • The same happened when I applied to OVO– they seem not to have a specific E10 deal but are quite happy to use the two rates from an E10 meter and price as if E7.

    • Hi Brian, how are isupply and did the switch go smoothly?

      im thinking of doing the same switch with an e10 meter.

      Thank u,
      Sarah

      • We use iSupply (just sent in a reading) after changing our meter from E7 to E10. No problems; very easy to deal with and cheaper than previous “Big 6” supplier. We had one meter that was reprogrammable but other configurations exist with more than one meter. E10 has a number of other benefits besides an extra 3 hours cheap: the cheap period in the afternoon means we now don’t need the morning or evening storage radiators (it is March!) and the add-on water timer which we have on the immersion heater is only active for 3 hours a day which, all told, saves more money.

      • Quick weigh in iSupply: the rates seem good – it’s between iSupply and Scottish Power for me (will prob go with SP ultimately) – but I was a little concerned about the lack of environmental credentials mentioned on here and thought I’d look into it for myself.

        After requesting information on this from i Supply (helpful customer service) – I recieved an email from them:

        “As a smaller energy company without our own power generation facilities, we buy our energy from SSE and our renewable mix is therefore aligned with theirs.

        Below is a link to a statement of disclosure from SSE on their energy mix:
        https://www.southern-electric.co.uk/uploadedFiles/CoreMarketingSites/Assets/Documents/Fuel%20Mix%20Disclosure.pdf

        SSE and therefore iSupply Energy are above the UK average in this regard, but in the not too distance future we’ll be launching a green product to further demonstrate our commitment to renewables.

  3. I live in a large development of apartments in Hertfordshire- built around 2000 and with no gas. All the 140 apartments were on E10 and recently EON advised us that we would need new meters as the time signal (from BBC) would no longer be available. I was an early adopter and my only problem was that EON swapped the rates and charged me the high rate for the 10hr time slots and vice versa! (It took three months to sort this out but eventually I received a refund plus compensation payments.) As a member of the voluntary management board I advised others to get the meter change done as soon as possible because now ALL the power used during the time slots was at the lower rate instead of just heating and hot water as previously. EON now started telling customers that E10 was no longer available and that they would have to accept E7! In some cases they just changed the meters without telling the customers what they had done!! Once again I became involved and it wasn’t until I escalated the complaint past the usual call centre people that I received an apology from EON and everyone eventually got the newer type E10 meters along with refunds! It seems to me that many people are paying more than they should be just because they are reluctant to stand their ground against these huge companies!

  4. I have 2 meters which enables an off peak afternoon boost.Does anyone know if any other Companies can cope with this (I’m currently with npower)

    • Not quite sure what you mean “I have two meters” Don’t you mean one meter with two rates? I have two properties with new digital meters that provide 10 hrs off-peak (in 3 time slots within each 24 hrs) I’ve just shifted one property over to OVO Energy (based on rates given here) and the other is still with EON. I’ll see how things go in the next 6 months before I make any further moves . It seems that most companies now don’t differentiate between E10 and E7 IF YOU HAVE THE METER. The difficulty seems to be obtaining the E10 meter– see my earlier post on this!

      • No,I have 2 meters.
        Total 4 readings,day rate,night rate,afternoon heat and nightime heat!!!

    • Sounds like you might be better off approaching a company to fit a standard economy 10 meter which will bill all your electricity, heating and water etc, at just 2 rates which could be cheaper and simpler (with 3 hours off-peak boost in the afternoon). EDF will install one free of charge if you call them directly and enquire about economy 10. It is free to exit the tariff so you could then change to a cheaper supplier using your new meter.

  5. I have tried to apply online to transfer to the Coop but part way through the process was asked the following question-

    Do you have Economy 10?

    Unfortunately we currently don’t support economy 10 meters. Please contact your current energy supplier and enquire for more information on updating your meters.

    • I have encountered the same message. Will be double checking to confirm, but it appears economy 10 is no longer possible through the co-op. Eon told me today they are phasing out economy 10 and no longer support it either

      • Yes, they are one of the cheapest (but not greenest) options. As of last week, the current suppliers (from cheapest to most expensive – for my needs) are:

        *Scottish Power (have verbally confirmed they will supply economy 7 using an existing economy 10 meter – will update when and it this is definite)*
        iSupply Energy
        EDF
        Green Star
        Green Energy
        Ovo
        SSE
        Spark Energy
        Good Energy

        In a short while I will post more details of each tariff and information on each one. I am currently in the process of switching so have been doing quite a bit of research in the past couple of weeks. Will post it all on here soon.

      • I too was told by Co-op on Friday 14:oct 2016 thatbthet no.longer offer Economy 10. We’re with Eon . Attemoting to switch. SSE lady week said someone frim their “exotic meter” section would call us back. They didn’t..

      • Yup. E-On happily replaced the 2 x mpan 3 rates (tho 2 ..cheap..identical of course ) free of charge. Chap said ring back when new meter no registered (number changed on account) . But didn’t think any other rate than current 16.18 and 8.27. That contradicts earlier E On advice that cheaper rates would be available when meter changed…. what a saga !

      • **Scottish Power (13.14 peak, 5.05 off-peak, 20.55 sc)
        e7 tariff on existing e10 meter, whd – confirmed verbally so far but will post an update when I know for definite**

        iSupply Energy (12.68 peak, 6.63 off-peak, 15.64 sc)
        e7 tariff

        EDF Energy (17.30 peak, 6.56 off-peak, 18.90 sc)
        e10 tariff, whd

        Green Star (12.995 peak, 7.269 off-peak, 24.07 sc)
        e7 tariff

        Green Energy (17.08 peak, 6.95 off-peak, 26.02 sc)
        e10

        Ovo (13.97 peak, 7.57 off-peak, 28.77 sc)
        e7, whd

        SSE (12.73 peak, 9.34 off-peak, 21.92 sc)
        e10, whd

        Spark Energy (16.42 peak, 8.93 off-peak, 14.70 sc)
        e7

        Good Energy (16.19 peak, 10.5 off-peak, 23.43 sc)
        e10

        whd = warm home discount. More detailed information in a seperate post.

        Hope this helps!

      • Thanks Andrew..very interesting.

        So…. when you classify as e7 do you mean they supply 7 hrs per day OR that they apply their e7 rate to e10 so will indeed supply 10 hrs daily?

        We are stuck with Eon for now until our recently replaced (by Eon) old e10 metres (which meant we had 2mpan numbers ) appears on the national darabase with its new solitary number. Can take up to 3 months. One down, two to go.

        Thanks for your help

      • Hi Angie – to clarify I mean economy 10 in every respect (10 hours off-peak, at economy 10 times) except that the actual tariff name and type is ‘economy 7’, but supplied to an e10 meter

        As the ‘economy 10’ charging periods are built into the meter itself this produces two rates – peak and and off-peak. Therefore if a company is willing to supply a conventional ‘economy 7’ tariff to your property in the knowledge that the meter type is ‘economy 10’ this will produce the same effect – peak(day) and off-peak(night) except you will get 10 hours off-peak energy instead of 7 on the same (economy 7) tariff.

        Phew, that’s quite a mouthful. Does that make sense?

        As my post above mentions, my upstairs neighbour has now successfully switched to Scottish Power herself, thought you might like to know in case it works out a good deal for you. The tariff rates are currently – I would imagine it’s best to make your own calculation on your own usage to work out which company will be best for your needs. iSupply and Scottish Power seem to be the cheapest around at the moment.

        Good luck with your meter change. I know these things can be a bit of a pain – but should definitely be worth it when you’re able to switch to a cheaper supplier. I’m still waiting for my supply to ‘go live’ with EDF (although I’ve already switched) – after that point I can book an appointment to change the meter over then covertly switch back to Scottish Power (I know…)

        All the best!
        Andy

      • Wow Andy! Thank you….. All points covered 🙂

        So, until our new solitary mpan number appears on the London/south east and east of England database (ukpowernetworks.co.uk) we can do nothing about applying to another supplier… 90 days from 10th October (date meter changed hence no longer 2 x mpan numbers). So I’ll probably write here again mid January.

        By the way, Scottish and Southern “Exotic Meter” person is Heather… A colleague in cutomer services peromised she was the one (there only on other) who would call me back within 48 hours max. Didn’t. My guess is it’s all downto the mpan number(S).

        Again, many thanks for your sleuthing Andy.
        Angie

      • Scottish power current rates (this didn’t display above) for Economy 7 ‘Online Fixed Saver November 2017 v2’ :

        Peak 14.041, Off-peak 5.941, Standing Charge 8.22

        exc. vat, assumes paperless billing and monthly direct debit

      • Spoke with SP last week… I qupted yoyr success and was very insistent re the Floor Support Team… spoke to many via two separate numbers. ..the 0345 number you recommended and 0800. I was bounced to and fro to sales/Floor Support. Long story..first young woman in sales had heard of e7 being provided for e10 but that was the only glimmer of hope. The young peoplecwith ehom.I spoke were patient, but doing their job… The last..in Glasgow via 0800 took it up eith a manager and really seemed to want to help. I accept defeat where they are concerned. Eon, current supplier, categorically deny they are withdrawing the e10 product. They offer no better rate for loyalty. It was very easy to discuss e10 with EDF. Tariff not particularly competitive. I then had my final conversation with Good Energy. Completing the quote firm “e7 or similar” triggers a dedicated number to appear. James in CS was on the ball . Tariff too high but almost worth it for 100% clean energy. Iexplained the existence of this group and objectives. I asked for, and was given, the MD’s name David Brook. I emailed him and suggested, as a smaller supplier they might well gain some business from those of us forming this captive e10 Club here …IF they vould offer a more competitive rate. I have yet to receive a reply.

    • Angie, if you’re looking to switch provider you may be able to get a much cheaper deal. I have been researching it all for myself recently and have information on rates which I will post below.

  6. Hi Brian
    You will find that you have a contactor switching supply between the meters..
    I have been looking into tariffs,, i am already on e10 with EDF.. and have found that i can save £236 by go to a 24/7 rate with gb energy supply . that is with a 70% off peak useage .
    thats using the comparison site ..
    Also e10 is being phased out ,so there only a few companies still do this,,/
    I am an electrician , have spoken to suppliers ,, and try and recoomend to clients the best deals..and am not totally certain of the benefits of e10..
    00:00 – 05:00 off peak
    05:00 – 13:00 peak
    13:00 – 16:00 off peak
    16:00 – 20:00 peak
    20:00 – 22:00 off peak
    22:00 – 00:00 peak

    I hope this of help.

    good luck

    • I own two flats in a large Hertfordshire development (140 units) They were built in 2001 with no gas and all heating and hot water connected via the older style E10 meters with a separate heating/hot water circuit. In the last year or so EON announced that they would be replacing the meters which sounded good as the new meters would register the LOW rate for all consumption during the ten hours. (Previously only the night segment was ALL on the low rate) I had one of my meters changed which was fine and then my tenants had theirs changed- unknowingly to E7! EON then started telling people that E10 was ceasing and everyone would have to have E7. As the building was designed around E10 some of us “kicked up a fuss” and then EON backed down and even replaced the E7 meters with reprogrammed E10 meters. I now have one unit still with EON and the other with OVO. (OVO charge a slightly higher standing charge but their kWh rates are better.) I’ll decide after a few months which company to switch over to for both units. (Although the heating and hot water are OK on E7 , other high consumption devices such as washing machines, clothes washers and dryers cannot be run in the middle of the night for noise reasons so end up running on the DAY rate with E7)

    • Definitely sold on E10 and will be upset if it disappears…. Now May and water heating is now 1 hour and 45 minutes per day. Washing machine etc. can be used from 2-5pm (or 9-11pm but that’s rather late in the day) the other cheap period is 1-6 am if you get up early. We have so much more control than the block 7-hour E7 period that it has made a good and worthy difference…

  7. My E10 is a strange one….old-style meter, ONLY works to heat the immersion and storage heaters (both of which are wired directly to the off-peak meter, so no need for timers on the heaters or immersion itself). Circa 80’s, and not altered or even looked at except for safety checks.

    But the times I get are 7 hours overnight, then 1 1/2hr boosts at lunchtime and early evening – perfect for me because it gives a handy boost to the heaters and hot water during the day.

    I also get a great deal on my tariffs because I have a standard tariff for peak and then another one for the off-peak, with no standing charge on either. Because I don’t use much electricity, this is cheaper than any of the newer E7 style tariffs that have lower unit prices but a big standing charge. I regularly check the maths on this myself.

    I’m concerned that when the ‘smart meters’ are put in by 2020, my meters will be changed by force and I won’t be able to make use of this legacy set-up any longer. Will be a shame, I enjoy being on this weird tariff with my little daytime boosts!!

    • I believe you have what was known as a “White Meter (tariff)” – its great not to have a standing charge; as far I was aware there were no tariffs left without one. Be careful to keep your head down it as it is probably quite cheap…. I am sure that everyone would be interested to know who supplies the electricity?
      It is not dissimilar to E10 but for the daily-hit…

      • Yep, as someone living alone and out a lot of the time so not a heavy elec user it works out great value. Anyone with a family it wouldn’t, because the saving on standing charge would be outweighed by the higher per unit cost. I believe the previous owner had had it for many many years and when I bought the property I gladly just did a name change with the supplier.

        And my thoughts exactly, I never mention ANYTHING to my supplier (one of the big 6) about it because I’m just pleased to still have it. The daytime and early evening boost at low rate are especially useful. I know there is a small downside – lack of economy 7 rate through the mains plugs overnight, but negligible for me because I’m in an apartment and wouldn’t be running washing machines, dishwashers etc at those hours anyway due to neighbour consideration.

        I will just say that my supplier definitely doesn’t offer it as one of their tariffs now – hence my concerns…in fact make that expectation, that I will lose this once the meters are changed for smart meters.

      • We had this concoction until 10 october. Kicked up fuss with EOn coz having 2 mpan numbers prevents you switching. SSE advised me to request new metre so everything cheap rate 10 hrs daily. Currently now using 25 cheap 10 day rate.

  8. Hi Everybody !
    iSupplyenergy.co.uk are inviting me to renew my electricity with them for another year by 26th July 2016 on their “iFix201608” Direct Tariff.Day Rate = 12.400p, Night Rate=6.551p,standing charge16.100p.
    It is an increase in price from last year. Does anybody out there know a better deal on E10 or is this the best available at the present time ? All advice greatly appreciated.Thank you !

  9. Am about to move to a 1 bed ground floor flat with storage heaters am only used to gas central heating don’t have a clue about electric heating. How much do companies charge to put a economy 7 or 10 meter in? Thank you.

    • Normally if there are storage heaters there would already be either an Economy 10 or an Economy 7 meter installed. Usually find the electric meter has 2 or 3 different readings if this is so. You can contact the current suppliers for the ‘cheap rate’ times and current unit prices. This depends on which area you live in as it would appear some areas have different times/prices.

    • Most will be free. I have switched to EDF who will supply an economy 10 meter free of charge and do not charge a leaving fee. So after this is installed I plan to return to Scottish Power who currently have the cheapest Economy 7 rate and are willing to supply it to an existing economy 10 meter (but can’t install it themselves). This will give an extra 3 hours of off-peak usage on the economy 7 tariff and I believe will be the current cheapest option. But it might be best to check what type of heaters you have and if they can be configured to come on at economy 10 times, otherwise maybe economy 7 is best for your needs.

  10. As I am in the process of switching, I’ve rung round most of the Energy companies listed above, plus a couple more that others have posted on here as possibilities. I’ll list the tariffs below with some information about each one (correct as of October 2016).

    I’ve found many electricity companies will indeed supply an Economy 7 tariff using a pre-existing Economy 10 meter, essentially offering you an extra 3 hours off-peak usage on a standard economy 7 tariff. To clarify, this will mean you are provided with standard economy 10 times, using the peak and off-peak charges for the standard economy 7 tariff, which generally works out much cheaper. These companies will generally not be able to install an Economy 10 meter if needed (as I do) – and will only be able to provide supply an existing meter that has already been fitted. The other companies provide a dedicated Economy 10 tariff and will also install a meter for you if required. Some companies charge for this.

    To get around this, I am switching to EDF to begin with, and then plan to switch back to Scottish Power if they are able to supply their economy 7 tariff using my new (economy 10) meter. If this is not possible I will go with the next cheapest provider. EDF are the only company I’ve found that will install a new meter free of charge, and do not charge an exit fee to leave their tariff. Although some may find the ethics of this questionable, there is therefore no rule to prevent you following these steps to set yourself up with a new meter, then switching to a cheaper tariff with another provider. The meter they provide has the economy 10 charging periods built into it, so it is the meter itself which bills you correctly for each charging period. This will result in two rates (peak and off-peak) with off-peak times (for my area) set to: 12am-5am // 1pm-4pm // 8pm-10pm. Therefore, switching to another company on a standard economy 7 tariff, if allowed, will still provide you with two rates – only with 3 extra hours of off-peak usage, potentially generating great savings compared to Economy 10 tariffs (which are usually more expensive).

    These are the current tariffs available for Economy 10 meters (October 2016) prices in pence per kwh (listed from cheapest to most expensive for my usage):

    **Scottish Power (13.14 peak, 5.05 off-peak, 20.55 sc)
    *won’t fit new meter, e7 tariff using e10 meter (verbally confirmed but unproven), no cancellation fee
    (Online Fixed Price tariff)**

    iSupply Energy (12.68 peak, 6.63 off-peak, 15.64 sc)
    *won’t fit new meter, e7 tariff using e10 meter, no green credentials, £30 exit fee
    (ifix2017 tariff)

    EDF Energy (17.30 peak, 6.56 off-peak, 18.90 sc)
    *able to fit new economy 10 meter, e10 tariff, warm home discount, no cancellation fee
    **Recommended for new-meter installation with potential to switch afterwards**
    (standard variable tariff)

    Green Star (12.995 peak, 7.269 off-peak, 24.07 sc)
    *won’t fit new meter, e7 tariff using e10 meter, 80% renewable tariff available, £30 to cancel
    (12month fixed 1609 tariff)

    Green Energy (17.08 peak, 6.95 off-peak, 26.02 sc)
    *can install economy 10 meter for £75 charge, no cancellation fee, green credentials
    (‘Still’ tariff)

    Ovo (13.97 peak, 7.57 off-peak, 28.77 sc)
    *won’t fit new meter, e7 tariff using e10 meter, warm home discount, £30 cancellation fee, green credentials
    (‘BetterEnergy’ tariff)

    SSE (12.73 peak, 9.34 off-peak, 21.92 sc)
    *able to fit new economy 10 meter, e10 tariff, warm home discount, £30 to cancel
    (1 year fixed tariff)

    Spark Energy (16.42 peak, 8.93 off-peak, 14.70 sc)
    *won’t fit new meter, e7 tariff using e10 meter
    (Saver fixed economy 7)

    Good Energy (16.19 peak, 10.5 off-peak, 23.43 sc)
    *can install economy 10 meter for £35.10 charge, e10 tariff, no cancellation fee, green credentials
    (Economy 10 tariff)

    sc=daily standing charge
    —-
    The following companies stated they were unable to supply energy to economy 10 meters: GnERGY, First Utility, Eon.
    Co-operative Energy was a little more coy – at first stated a definite no, then later said they ‘may’ be able to and to check back with them after new meter is installed – this was a little vague for my liking. They do not supply an e10 tariff so if possible it will be on their current e7 tariff (11.67 peak, 7.71 off-peak, 20.55 sc). Warm home discount offered.

    **The most exciting offer seems to be Scottish Power, which isn’t yet proven since I am still in the process of switching to EDF to have the meter installed, although it has been verbally agreed. If confirmed, and they are able to switch to this tariff, I believe it will work out the cheapest by quite a significant amount (£13.41 cheaper per month than iSupply energy, worked out from my estimated usage for a one-person, one bedroom flat – it’s still early days as I haven’t yet switched). If this turns out to be correct and they are able to supply me on an economy 7 tariff as verbally promised, I will post an update on here.**

  11. Did I see “Scottish Power Online Fixed Price November 2017 (Economy 7 tariff)” with a Daily Standing Charge of – “8.22” i.e. EIGHT pence???

    If so I will be looking at changing to that tariff….

    Can anyone confirm that tariff at 08/11/2016 or reveal a mistake please?

    • Looking at Energylynx it seems if Online Fixed Saver November 2017 v2 is only one available – looks like they fixed the issue rates are now Day: 13.999 pence per kWh
      Night: 6.029 pence per kWh Standing Charge 20.549 pence per day. You might have missed the boat.

    • Scottish Power Online Fixed Saver November 2017 v2 (economy 7)
      Peak 14.041p
      Off-Peak 5.941p
      Standing Charge 8.22p daily

      (I am fairly sure this is inclusive of VAT, assumes online billing and monthly direct debit)

      Have confirmed it on the phone with them today (10/11/16). And as my post above mentions it is definitely possible to switch to this tariff (just be sure to clarify that it’s an e10 meter already fitted that you would like supplied with an e7 tariff – and if any issue speak to customer services rather than sales – they have confirmed this for me on a number of occasions now)

      Regards,
      Andy

      • Just off the phone to Scottish Power (Sales) and they tell me it is not possible to switch from SSE to them on an E7 tariff (I have an E10 meter installed). The guy spoke to his manager and was told that I would need to have an E10 meter supplied by Scottish Power as the current meter was installed by SSE. I insisted that it was just an E10 meter with two readings normal and off peak but the guy was adamant. Wonder if it was my location, I’m in Cumbria. Very confusing but I’ll speak with Customer Services tomorrow and see what they say!!

      • Interesting. I am also in Cumbria and have been told multiple times by customer services that Scottish Power are able to offer economy 7 to an already-fitted economy 10 meter. My upstairs neighbour has successfully done this and is now with SP. See below for more discussion on switching to Scottish Power and tips on how we managed to achieve this. I will posting the latest best tariffs soon after I attempt my own switch next week.Will be interesting to see how you get on!
        Andy

  12. Thank you for the very useful article and comments.
    I just contacted Octopus Energy and, for an E10 meter with 1 MPAN they will let me switch to their 12 months E7 fixed tariff (if I had 2 MPAN they would charge me 2x standing charges, apparently). Rates: N 6.88, D 13.88, SC 18.90. My E10 meter (fitted by EON) gives me 10 cheap hours overnight, all in one block – I don’t know how usual that is but apparently it means my meter is listed as E7 on the national data base.
    Octopus have excellent customer service reviews so I thought I’d go with them instead of the cheaper Scottish Power as their reviews seem pretty bad.

  13. Hi Mark
    This is a brilliant website of yours!
    I first used it last year when I was considering switching (for the first time) from SSE and, using your Mar 2015 tariffs sheet, I switched to iSupplyEnergy and they haven’t let me down.
    Now that my deal is up for renewal in Dec 2016 I am intrigued to see if iSupplyEnergy will fare as well for 2016. BTW although iSupplyEnergy are an on-line only supplier, I have spoken to their customer services on a couple of occasions and they were always helpful and cordial (almost what you’d expect from a family run business!).
    I look forward to seeing your 2016 update.
    Many thanks again for this invaluable site,
    Sara

    • Hello Sarah,
      I read your comments about customer service from isupplyenergy & thought I would let you know my experience with them.I now regret entering into a second year with isupplyenergy as the difference in attitude from their customer service compared to my first year could not be more different.I have seen a significant deterioration.In the first year I found them helpful and accommodating.In the second year they seem to have adopted an aggressive and very overbearing attitude to the point of being confrontational for no reason at all.I will be actively seeking an alternative E10 supplier after my contract with isupply energy ends as ,quite frankly,I really do not like the manner in which they now seem to conduct themselves.The standard of customer service now employed by isupplyenergy is appalling and I will be voting with my feet as soon as possible.Perhaps when they sign you as a customer they feel they no longer have to be civil to you.Good interpersonal skills seem no longer to be one of their customer service strong points.

      • Interesting observations. Here are mine:
        I have been with ‘I supply energy’ for a year and have certainly saved money.
        Their offices are less than a mile away but it has been impossible to record my meter readings through their web site so have been forced to send them in messages. They apologise and give excuses but the matter never gets resolved – most frustrating.
        My next contract, just begun, will be most interesting!

  14. Have just phoned Scottish Power, who say they definitely can’t do E10 (the guy has worked there for 4 years, he told me), only E7.
    I think iSupplyEnergy is going to be the best for me, for a second year running (2 bed flat, single person, use washing machine/dishwasher at E10 times, use heating in one reception room only 4 days a week max).
    Has anyone any better ideas or tips, before I hit the switch button?!
    Many thanks,
    Sara

    • Spoke to Scottish Power 2 days ago who said YES to E10 but the cheap rate 8.22/day had been discontinued; personally I don’t think that that that company is controlling the sales force and decisions are random.
      I am going to go with iSupply v. soon as there are scare stories about ongoing price hikes… (or is it hypes?)…
      This is a good blog! perhaps we should see how many of us there are and go for a class action!?

    • The information I have provided elsewhere on this site is correct.
      Scottish Power are able to supply E7 to an already-existing E10 meter and have done so successfully to my upstairs neighbour (who I helped switch). They are now fully switched and supplied by Scottish Power – Economy 7 tariff supplied to an Economy 10 meter.

      To do this I spoke to the ‘customer services’ team who stayed on the line with me while I was connected to the ‘sales team’ (who had previously argued point blank with me that it was not possible)

      I have been with Scottish Power (on Economy 7) for over two years. I would recommend them based mainly on price and online services. Phone service can be hit-or-miss but occasionally excellent. You are able to manage your account online (what more could you want?). I have called customer services to manage my account many times. For my needs they are the cheapest economy 10 (economy 7) supplier.

      I will be switching back to them myself after my new economy 10 meter is installed by EDF this Friday. This decision is based on past experience and value for money (and as-ok-as-everyone-else-albeit-not-perhaps-the-best environmental credentials, but until I’m a millionaire hippy I’ll live with that).

      So my recommendation is Scottish Power. I am happy to advise on how to get pas the first hurdle if it helps. I’ll live with their flaws: in actual fact I now find them quite endearing, much like the I would the ‘perfect’ partner (if I had one). After I’ve been with them for a couple of months and therefore have some accurate information to go by, I will do a comparison against iSupply for my usage, see which one is ‘better’, and switch accordingly.

      Best wishes for your decision (I believe the 8.22 standing charge is still available, but will report back when I contact them in a week’s time). I’ll breathe a sigh of relief when this is over! Just kiddding, I love it really.

      Andy

      • I would be very interested to hear from the person with ‘Floyd pseudonym that the 8.22p daily hit is still available as I was told unequivocally that it was not and this influenced my decision to stay with iSupply: I will certainly whinge royally if I have been misled.
        Re. iSupply: no issues at all this past year and have found them responsive and professional. I have now jumped on a long-term bandwagon which is better than the Scottish Power deal that I was told was available…
        We are now back onto storage rads (very cold recently) and are pleased of the 4 hour boost in the afternoon which gives a comfortable evening and tolerable temperatures at next morning’s breakfast without (as yet) having to use the 5-hours overnight….

      • That would be me then…

        My comment was perhaps a little more effervescent than usual as I had unfortunately consumed more than a little ‘social tipple’ on the night in question.
        My upstairs neighbour is on the 8.22p standing charge as it was still available at the point I helped her switch. It depends on certain criteria such as choosing online bills and monthly direct debit.
        If it is no-longer available now unfortunately that is in Scottish Power’s hands: however I do believe there will be other good deals available as the standing charge is not always by any means the most significant chunk of a monthly bill. I last checked a few weeks ago and it was still quoted to me as an option.

        I’m scheduled to have an economy 10 meter installed on Friday. A few days after that I will attempt the switch again myself on the phone – and will be sure to let you know if it is still available – and the best current rates if not. I agree SP’s customer service can be mixed but on the whole, for purely financial reasons, I have been with them for a couple of years. I must admit Ovo is calling out to me though…

  15. Hello All,
    I’ve just come off the phone – yet again! – to Scottish Power re. E10. The guy at Customer Services told me he’d received several calls from people who had read on a blog that S Power can provide E7 rate to an already installed E10 meter. Hey, we’re on the map! He said that S Power can only provide E10 to E10 meters installed by S Power. He said I’d have to ask the supplier (SSE) who installed my E10 meter to change it back to E7! I’m not sure how that would actually get me any closer to getting E10 with S Power …
    So guess it might have to be iSupply Energy for a second term.
    Thanks to All for comments since 16 Nov. I’m posting this 30 Nov (I note the dates don’t always tally).

    • This is proving really interesting! As I originally posted that Scottish Power will provide economy 7 to an economy 10 meter I feel a certain amount of responsibility to back-up my comments as they were not based on unreliable information but a fair amount of groundwork and personal experience for my own circumstances.

      To reassure everyone in a similar position, the information previously stated is definitely correct, including the unit and standing charges. I have the physical proof in front of me in terms of my upstairs neighbours’ welcome pack from Scottish Power (including confirmation of the selected ‘economy 7’ tariff supplied to her already-existing economy 10 meter previously from SSE …I manage her bills). I also have verbal confirmation directly from Scottish Power, both relating to herself and my own switch, with notes written on my account confirming that they are definitely able to supply the tariff as promised. I have already provided meter readings for her account and again had it confirmed that the switch has gone through without a hitch and is fully complete.

      I also have experience of an unpleasant phone call a while ago with a member of the sales team, who was arrogant and provocative (“so basically you’re trying to cheat the system then?”), and who also flatly denied that what had previously been confirmed by others in the same company at least twice was possible or ethically sound. To clarify: anyone who is considering doing the same as myself will already know that this is not the case; and that the only system being cheated by this is an arguable environmentally unethical ‘big 6’ monopolising energy corporation (with respect to the individuals within).

      If you have read my previous posts you will know that through once again confirming with the ‘customer services’ team (and NOT the ‘sales’ team) before attempting to switch my neighbours’ supply resulted in a fully successful transfer to Scottish Power.

      So in the hope of assisting others with similar intentions, I will repost the steps I took previously. Please rest assured this is not intended to patronising or provocative, but is merely done with the intention of assisting others in the ‘economy 10’ basket.

      -Calling them on the phone (03452 700700)
      -Connecting to ‘customer services’ (not ‘sales’) – ask to be put through if it is unclear on the menu system
      -Asking ‘ are you able to supply economy 7 to an already-existing economy 10 meter?’ and if they say ‘no’, asking them to check with their ‘floor support’
      -If they still say ‘no’ they are telling you something different to what they have already told (and physically provided for) me
      -If they say ‘yes’ (which I’m fairly sure they will as they have to me multiple times) they may offer to stay on the line and explain personally what is required to ‘sales’ (who sometimes get a little big-for-their-boots, bless them)
      -My next step (for my upstairs neighbour): the friendly and helpful ‘sales’ person switched me (her) then and there with no hassle. My upstairs neighbour now enjoys a successfully-switched economy 7 tariff supplied to her economy 10 meter – and with any luck I will too in a week’s time

      If this doesn’t work for you (or, heaven forbid, me) I will be first to join some sort of group-action (perhaps some sort of ‘grass-roots’ campaigning group?) in the hope of working alongside the big and small companies (they should really be our friends , after all) and fostering greater understanding about economy 10, it’s various challenges, and ultimately solutions and great advantages for everyone concerned, including myself.

  16. I’ve just checked the ‘Renewal offer’ from iSupply Energy and the price hike/hype is for real!
    The charges changed from D 14.346 N 7.547 SC 13.616 on 21 November to D 14.663 N 7.457 SC 14.379 today! ;((
    So I’ve signed up, to cut my losses!

    • All the best and really hope iSupply works out well for you. It’s very close and definitely one of the best deals on Economy 10. Will keep you posted on SP in case you’re interested, should find out soon

      • “you wore out your welcome with random precision”….

        I am relieved that the 8.22p deal is gone as I could hardly be bothered to whine at Scottish Power for not knowing their own product range…

        It was -5.3C last night (coldest since 2010 – certainly a “steel breeze”) but at least our elderly storage rads are able to warm up a glass of red to bring some additional comfort…

        ‘Am determined to keep the usage down and have found some plug-ins to switch the immersion via my phone. Fortunately all of our sockets switch to cheap when cheap is “on” so the cat’s electric blanket switches too…

      • Lol! I think I’ll stick to Andrew from now on then…

        Glad you’re making the best of your available resources. It’s certainly a lot colder where you are than around here – keep warm…

        I await my own attempted switch eagerly and will post a brief report on how this goes. If the switch goes through I will post the latest available best tariff with SP ( with the changing month it’s highly possible there’s a new ‘December’ tariff available…

        If Scottish Power continues to be a viable option it will be interesting to see a direct comparison between SP and iSupply’s latest best rates. It’s very close and at first glance they are head-and-shoulders the ‘top 2’ of the Economy 10 tariffs available (in terms of money)

        It’s a fascinating subject made easier through this site. Great that we’re all ‘advancing’ the available knowledge. Can’t help feeling it would be good if we could pile the sum of that knowledge into a coherent form. More relevant information out there for the next generation of E10 converts would be hugely beneficial, especially when it comes to tariff comparisons…

        …shine on.

  17. Hi Andrew/RandomPrecision,

    This website’s a great find for me.

    I am located in the North of Scotland and have, for the last 6 years, been fighting a battle with SSE to get away from the THTC meters that I inherited with purchase of my current house and which have bound me to this company since moving in. Finally I have won my battle and am having the THTC meters ripped out and replaced with an E10 meter, to be fitted next Wednesday (07/12). First question, have you any idea how long I will need to wait, after my E10 meter is fitted, before other companies will recognise this fact? (i.e. how long the new meter takes to get up on to the “national database”?)

    Can I start a transfer process now, or wait until the meter is installed or how long after? I am desperate to get away from SSE! Also, it looks as though iSupply & OVO don’t support the North of Scotland supply area. (Their websites say that they cannot quote me and to call them instead. However, when I do call, their automated phone messages say they cannot quote over the phone and hang up on me!) So, the cheapest company left for me seems to be Scottish Power. This seems to be supported when I went onto cheapenergyclub’s website, “blagged” the fact that I had an E7 meter and found that my cheapest quote was from SP. The tariff that cheapenergyclub was suggesting was the “ScottishPower – Online Fixed Saver December 2017 v2”. So I guess you are right – the November tariff has gone and has been replaced by the more expensive December one! (D=15.194p,N=7.306,SC=19.184p) Has anybody with an E10 meter tried to carry on with the “E7 blag” and been migrated to the E7 tariff successfully, via one of these migration websites?

    Anyway, any information you can provide, would be more than welcome.

    Regards,
    Harry.

    • Hi Harry/Horatiog2015

      I feel I would be able to help little as I am actually in a very similar position (although not quite in the north of Scotland – lucky you!)

      After your E10 meter is fitted in theory I believe it should go ‘live’ very soon (possibly within a few hours or at most, days) and it is at this point that you are able to migrate to another supplier (it is the process leading up to this point that takes a significant time for some people – ie. those who haven’t really had an E10 meter). This is the case with EDF, who are installing my meter, although I would suggest you call SSE and ask at what point your meter will be live after installation – and fully switched to/provided by ‘Economy 10’. As long as this is complete you are free to begin the switch. This is what I been told by EDF, but having re-read your post I am not fully sure if this counts as ‘appearing on the national database’ – perhaps others with more knowledge on this can clarify (such as ‘Angie’ – who in an earlier post appeared to describe a similar experience to yours).

      I don’t see that you have anything to lose in attempting to begin the process a few days after the meter is installed – this is what I plan to do – surely the worst that can happen is that the new company will say it is not yet registered as a valid meter type on the national database – and you (we) simply wait until it appears.

      I would suggest that in all interactions with companies phone is the most effective option. Perhaps it would be worth making 100% sure that your preferred or cheapest company is unable to supply you through somehow getting through to a real person and asking them directly (it is also sometimes worth not taking the first answer, asking them to double check with a supervisor/floor-support team – as has been the case with me and Scottish Power. I believe the best option may be to be honest and direct about the fact your meter is Economy 10 but to specify that you are asking if they will supply an economy 7 tariff to that meter type. I haven’t attempted to complete the process via an online switching site but am sure it would be interesting to see if anyone has had any success this way. So I am not suggesting a total ‘blag’ (just in case it might come back to bite you/us) but to first confirm with whichever company that they are actually willing to supply you before switching. If you then attempted to complete the process using a comparison/switching site I for one would be keen to know the result. (I have wondered how effective it would be to simply select the best available ‘economy 7’ without telling them and just see if it goes through – but am not endorsing this!)

      Just briefly on the Scottish Power tariff – I spoke to them yesterday and it has indeed passed, superseded by the December one. Interestingly it apparently was withdrawn on the 24th October but when I mentioned that I had successfully switched my neighbour AFTER this date they told me that the sales team have some ability to offer previous tariffs in certain circumstances if a customer expresses an interest. Based on this, I have been told that it may well be possible, at the point of calling (finally) to switch myself, for the sales team to offer me the same cheaper tariff. If possible this will be very convenient as that original quote would be the cheapest tariff currently offered by any company as a compatible E10 option. (If I am unable to be supplied this tariff I may well go ‘back to the drawing board’ and go which whatever is the current cheapest option from any supplier)

      I would note (not specifically to you personally) that as I have something vaguely resembling a life (of sorts) I am not able or willing to check current tariffs on a daily or weekly basis and therefor it is highly probable that they change from time to time. I post here in the attempt to further the available knowledge on a rare tariff and to help others in a similar position – it would then be up to the individual to research and apply this to their own circumstances (as I did when first encountering this site – the most accurate tariff comparison was dated March 2015!) However I believe all the information I have posted previously is accurate at the time of posting and will always attempt to provide the most relevant and up-to-date information possible.

      And finally on that note, if anyone else is also interested in doing something with the information and awareness we are gathering and cultivated, could we look at making more resources available to others in future based on this? Ideally it would be good to do that within this site – it is user-friendly and very helpful, but fully understandable that the creator of this website could not be expected to update it all the time as it is a voluntary cause – so much like a good spiritual leader he has pointed us gently but firmly in the right direction. I would be happy to research the current tariffs once a year and post them – even if able to email the findings to the ‘webmaster’ to be updated at his convenience – or perhaps look at providing additional information online to assist others if this doesn’t prove to be an option.

      hope i’m not stepping on anyone’s toes, or worse, wearing out my welcome! And good luck Harry with your switch. Let us know how it goes – and don’t hesitate to message again if you would like any more assistance – if we’re able to provide it!

      Best,
      Andrew / Random Precision

      ——————

      “come on you miner for truth and illusion – and shine” …

      • Andrew… I’ve been trawling through the posts here but can’t locate the 03 number you quoted for SP. Can u repeat it please?

        As you may recal, we’re witb extortionate Eon, who did tel me that when new MPAN no confirmed on database, there may be another tariff available. Ours is currently Day 16.18 , Night 8.27. SC 25.64 daily. Anyone heard them offer a better rate? Thanks

      • Hi Andrew,

        Sorry its taken so long to get back to you – and thanks for such a comprehensive reply!

        OK – first a quick update on my situation. I eventually have an E10 meter – hurrah. Took a long time to get SSE out to change the meter. On the appointed day, the first engineer turns up, takes one look at my installation (of which I had already sent SSE a picture) and says he can’t work on it “coz its 2-phase”. (Later proved to be wrong – he just thought it was because I have two 100A fuses to cope with my monstrous forced air system.) Second engineer rocks up, takes one look at it and says he can’t do it either – coz I need to get a Sparky to put new tails in for me. Lots of argy bargy later and I give up and get the electrician to do as SSE asked. (I eventually got a 2nd consumer unit put in – eventually, it finally turns out – just to power the relay circuit for the forced air storage heater.) Then comes the third SSE engineer visit – I get my new E10 meter! But, come my first offpeak period, no heating! Then another visit from the Sparky (supposed to be accompanied by SSE engineer who didn’t show) – and now I’ve got an E10 meter & heating – yay! All that needs done now is fix the problematic clock on the new meter, that has lost more than 12 minutes in a week!!! Apparently, all that needs doing is another SSE engineer visit to re-flash the meter with some new software.

        So, been chatting to SSE about how long now before I can swap supplier. Its still a long and drawn out process. First the engineers have to send back their workcard to HQ with the new meter number on it. Then SSE update their systems. With THTC you have two MPAN numbers which is what stops all other suppliers from allowing a transfer to them. So, apparently, SSE will delete one of my MPAN numbers but maintain the other to support the E10 meter. This then goes to ECOES who maintain the national database. They then replicate the update that SSE have just down to their own system and then, and ONLY then, can I initiate a move to a new supplier. Apparently that all normally takes about 3 weeks but my SSE HQ contact is trying to fast-track my case. I don’t think, however, I am going to starting my transfer until into 2017!

        BTW, I asked if I could jump the gun, but my SSE contact said it would be unwise as the transfer request can go “into the ether” for a few weeks and then come back as rejected. Which would incur a further delay in the process as a whole. However, on the positive side, SSE have said they will effectively hold my tariff at last year’s rates until the transfer has been completed – which is good!

        How am I getting on with E10? Yeah – not too bad actually! Its early days yet (only been live a week) and, to be honest, as soon as my heating was tested it got switched back off again, as we are going through a particularly mild period for December up here – so I can tough it out without heating for the time being. Despite all this, I am managing to move 75% of my power usage into the offpeak periods by means of running several things off timers and slight changes in the timing of when I’m cooking, etc.(The joys of being a single batchelor!)

        With regard to constantly checking the various tariffs and “having a life”, yes – I would agree. However, I further agree that if this website were to build up a big enough following, and with each of us doing these checks when their fixed tariff was coming to an end, then if everybody fed in their findings at that time, then this would probably keep everybody informed of where the best deal is at any given time? However, (and this is a biggie), I think the “best deal” also very much depends on where you are in the country. Many of the companies and their deals that people have mentioned on this site and its blogs, are just not available to me – as I am in the North Scotland region. Also, I have found out that the differentials for the same tariff, in differently supply regions, are considerably large. These differentials may also not be that consistent between each company, so a good deal for one E10 bod in one part of the UK, may not be the best deal for another person in another part of the UK. (And it looks like North Scotland is the worst region because they have to “transmit the power further to get it to us”! – Errr – has nobody heard of “Hydro-Electric”? There’s a ruddy great dam and generator not 20 miles from me!)

        Anyhoo – that’s the story so far – will keep you updated with my progress. Meanwhile have a great Xmas & New Year.

        Harry.

    • I’ve looked on the National Database today. The number of the new e10 metre shows. Hurray! BUT an old number still shows if I tick the other blob. Boo… Ie . There are 2 numbers on it. My husband …. a very bright bloke (!), hss been checking this since the new metre was installed on 10th October. But has never ticked the blob by either of our (identucal) addresses, assuming there were two meant that both the old numbers were still evident. Does anyone know if once an obsolete dual metre is rationalised the address only appears once? Disappointed to read the increase in SP….

      • By the way, I am neither illiterate (but confess to rotten typing/proofreading), nor a time traveller. The above comment, whilst dated 16th December 2016, was written today; 3rd December 2016. The time seems correct!

  18. My next comments may sound any of the following: stupid/ untutored/niaive.. Any could be valid!

    I’ve gone onto the Uswitch website and ticked the box for having Economy 7 at my (shown) address (this leads me to believe my MPAN no is now correct on thenational database). If I tick one more box it seems it will let me change to Scottish Power Economy 7 Rates – fixed until December 2017. Rates: Day 13.510 Night 6.712 SC 19.18.

    Andrew, I think you seem to be the one to give me the answer…. Is this stupid? I simply do not understand if switches need to be flicked/depressed somewhere to supply me with 10 hours cheap rate, or would my installed metre be the “regulator” to ensure I have 10, not 7, hours cheap electricity daily. To clarify, is this action feasible without speaking to SP? Might/will I achieve the exchange to Scottish Power by this online process ? And, NB, the online December rates are below the verbal version! Thanks to you all for your patience.

    • This is a new comment
      We have 2 meters to get cheap electricity-as far as I understand 5 hours on a nighttime snd 2 hours afternoons which tops up the night store heaters
      We are on supertariff with npower which is expensive for normal electricity and we also pay 2 standing charges.We have not found any other Co who will take on a 2 meter system
      Does anyone know a Co who would reduce us to 1 meter and still provide the afternoon off peak boost?
      Doug

      • Try EDF re a meter change if you are in their jurisdiction: you might have to sign up with them on a variable tariff and then swap to a deal. E10 gives 5 hours overnight and 3 hours afternoon with 2 hours evening.

    • Your meter is the regulator. It determines the hours of cheap rate (which if you have an Economy 10 meter installed will be the standard e10 times) and simply gives a reading: ‘peak’ and off-peak’ matching these.

      Therefore, if you switch to economy 7 tariff on your economy 10 meter, you provide your readings and these simply translate to ‘day’ and ‘night’ for the e7 tariff. The only thing that happens when you change supplier, pretty much, is virtually nothing. Your electricity stays the same and you simply provide your meter readings to a new supplier, who make the relevant calculations and bill you accordingly (in a nutshell).

      So, my guess, and it is a guess, is yes, I expect you could just complete the switch online without speaking to them. I would suggest calling them beforehand to ensure it is all ‘above board’ (although they have confirmed and provided this to me/neighbour already and told me to simply switch as if economy 7 previously). So, either way, if one method of switching proves unsuccessful you can always try the other (although this may be more time consuming). Should you wish to call them their contact number can be easily found by typing ‘scottish power phone number’ into google. I have never had problems verifying they are able to supply me through talking to customer service, as described above.

      Good luck with your switch! I’ll be getting on with mine as soon as able to. Let us know how it goes.

  19. Thank you for the updated information Mark, I have shared this to my facebook page and requested people to share it to spread the word. It’s not well publicised at all is it?

  20. Eon insisted that my meter needed to be changed by law as it was over 30 years old ( this was last September) I had been on E7 for as long as I can remember. When the engineer came to fit the new meter he told me it was a 3 way switch giving me 3 periods of low tariff a day. I asked him if it would increase my tariff and after 45 minutes on his phone speaking to various people, the answer was no, I then gave him the go ahead. All went well until last month when Eon wrote to me saying that I was on the wrong tariff and they are switching me to E10 at about 1.5p per unit increase on the low tariff on Dec23rd. I spoke the one of the dispute mangers today who informed me that E7 has been removed and that E10 is to be phased out too and that they are going to move me to a single tariff. So, they forced me to have a new meter, promised that the tariff would stay the same and now want to charge a single tariff. My heating is storage heaters and we have no gas in my area. Any idea of a better option?? (Peak rate is 17.898p and off peak 8.635p…sc 25p cir (They didn’t say what the single tariff would be, as they are keeping me on the new E10 tariff for the time being.)

    • Not sure if you have already switched, but I would suggest getting a new E10 meter fitted by any company able to do this for free with no early exit fees (EDF come to mind)…then later going with the cheapest E10 supplier in the updated list on this website (who are able to supply an E10/E7 tariff to an already-existing economy 10 meter). You will have to wait until your new meter serial number appears on the national database, then are free to switch to a cheaper tariff elsewhere (in the meantime you can call the supplier and ask them to check if your new meter’s serial (mpan) number is updated on the national database).

      Angie and Horatiog, it would be interested to hear if you’ve made any progress recently? I am still waiting(!) for EDF to change my meter to economy 10. They have had problems recently with their subcontractor in the north (G4S – ‘resource issues’) who installs the new meters on their behalf. G4S have cancelled 4 appointments to date. However I have only positive things to say about EDF. I am referred to their customer solutions (complaints) team who are monitoring the situation my behalf. They have paid me £30 compensation for each missed appointment plus an extra £30 (£150 so far) and at the point the meter is installed will calculate any extra spend up until that point based on having to wait, and refund the difference against their average E10 rates for my appartment size of £40-50/month. So in a nutshell they have promised that anything I spend above that from 3rd December-20th(+) January will be refunded. Based on this I’m almost glad it happened!

      So, assuming EDF get their issues with the subcontrator sorted out (which they assure me is in the pipeline), I would highly recommend them as a company to provide an E10 meter switch. Based on customer service (and not price) I find them excellent even despite the installation problems. But once the meter is installed it is possible to remain with them or switch again to the cheapest supplier.

      • Thank you Andrew, the meter is the latest E10 type supplied and fitted new by e-on in October 2015. As I pay quarterly in arrears and the increase is only one penny per unit on the low tariff only, I would rather stick with e-on but shall be watching my March 2017 invoice to see if they have kept their word and not put me on a single tariff. Many of my neighbours have switched in the past and now find they are paying more each year than if they had stayed put. If e-on have moved me to a single tariff, I shall switch for sure.

      • Hello Andrew
        I accepted defeat with Scottish Power. I finally bit the buklet and decided that even if i couldnt save money I could do more ffor the planet. Good Energy’s rates not too diffetent to Eon’s…So signed with them.. pack etc received THEN today a letter saying rate inxrease from 1 March…i could cancel contract . I did. SSEs Heather failed ever tocall.me from her Exotic Meters dept..but I did speak with her colleague Emma today. MPAN sits nicely on database as it shoukd so no more probs there. SSE offered 3 rates. Not fixed: Day (D) 16.24 .Night (N) standing charge (SC) 14.0. 1 yr fixef D 13.48 N 9.56 SC 23.02. 2 yr fixed D 15.87 N 9.47 SC 14.8. I didn’t jump but started looking, just in case, on comparison sites. I found co called Extra Energy. 0800 953 4775. Quickly answered by knowledgeable Sonia
        On line reviews awful… I interogated her on them! New call centre…more e.oyees..Billing now monthly in.response to readings which tjey request . Rates? Fabulous AND they use their e7 rates for e10! Initislly no but Somutchecjed and then yes. D 11.08. N 6.668. SC 57.54. YIPPEE! I’ve signed up with them andI hope this saga is now closed….
        Good luck everyone!!

      • We possibly are on E 10 with extra energy – long story – but having an nightmare with them for the last 6 months. I would not recommend.

      • Angie, great to hear you got signed up after another lengthy and frustrating E10 process! (Andrew had a similar nightmare experience with Scottish Power…)

        It sounds like you did a lot of phoning around and got a few quotes – would you mind putting the details into this web-form? I’m trying to collate what’s out there and summarise for each Supplier in each DNO region 🙂

        https://goo.gl/forms/WcpImeXVtZn67LT92

        Many thanks,
        Mark

    • Ypu ask your e20 supplier to supply you with single rate electricity and the meter to match! Then change to the best single rate you can find…and some seem to make a great deal of sense. I was seriously considering similar course of action until I found Extra Energy today.

  21. can anyone tell me when are the cheap rate times for E10 in Scotland, Extra Energy are telling me different things,

    Thanks

    • Ypu ask your e20 supplier to supply you with single rate electricity and the meter to match! Then change to the best single rate you can find…and some seem to make a great deal of sense. I was seriously considering similar course of action until I found Extra Energy today. Btw… your area “board”… don’t know what its correct term.is…but mine is Eastern Electricity…dictate the times of supply.

  22. Hi Mark,
    Your E10 website is informative and excellent, thank you.
    I have been on E10 in the Southern Electricity Region (20) for just over 12 months supplied by EDF.
    My current EDF E10 Standard Variable (Direct Debit) prices are 18.90 / 17.18 / 6.14 p inc VAT (standing charge per day / unit peak rate / unit off peak rate).
    Have today ( 23-Jan-2017) received a letter from EDF advising that the current pricing will cease on 28-Feb-2017 and new EDF Standard Variable (Direct Debit) prices will be effective from 01-Mar-2017, namely:- 18.90 / 19.09 / 6.82 p inc VAT. This will be an 11% increase on the off-peak rate.
    But as I had three months of hassle when I swapped from an arguably uncooperative SSE (Southern Electricity) to EDF just over 15 months ago, I am going to swallow this increase (as the new off-peak rate is still less than the SSE off-peak rate of 7.75p that I switched away from some 15 months ago).
    The above EDF E10 pricing is provided for your info.
    Ian T.
    23-Jan-2017

  23. Been following threads with interest. I have an eon E10 meter fitted 18 moths ago to replace an old heat wise meter. I have tried the switching sites and non give the option of changing from E10. I’ve rung EDF and SSE and both claim I can’t switch to them but I got the impression with both that they hadn’t a clue whether I could or couldn’t. Can anyone confirm who will let me switch or am I stuck with eon?

  24. **Final update on Scottish Power** I have been recently informed by Scottish Power that they are categorically unable to supply energy to an Economy 10 meter.

    The information I provided recently was posted in good faith and based on 3 separate phone calls during which it was verbally confirmed that SP would supply a pre-existing economy 10 meter with their e7 tariff. (In addition my neighbour switched to them and is still happily being supplied to her economy 10 meter – how this works I’ve no idea!) However on the most recent call to them to confirm, disputes were raised and I was referred to their complaints team, who eventually told me that it was not possible – and credited me with £100 as an apology for providing inaccurate information. Apparently, as part of the complaint resolution, better training and information will be given to their sales and customer services team so a similar mistake is unlikely to happen again in future (they assure me).

    My apologies for this – however I hope it is apparent that I acted to the best of my knowledge, in good faith, and based on verbal confirmation from the company in question.

    It’s back the drawing board from me – and, much as we all like to save, I feel that I will plump for Ovo – my environmental conscience and desire for good customer service (after 2+ years of Scottish Power) has won out over my thrifty mindset and frugal nature! But it was a close call…

    • Andrew, thanks for the update (and your other posts – very informative).

      It’s frustrating that suppliers still don’t seem able to give a simple yes/no answer to whether they support Economy 10. However, publishing these reports gives us a glimmer of visibility into who is playing nice and who’s not!

      Cheers, Mark

    • Yup. Existing supplier (Eon) supplied n fitted new “single” e10 meter. It seems that if you ask they have to chaynfe it because what you have is obsolete. There was no exit fee due to the exchanged meter on leaving them. We recently changed to Extra Energy.. a long and tortuous journey involving Co-op, Sse. Scottish – none succesful. Good luck. I recommend u go for Extra Energy.

      • Good luck everyone. I just want a supplier of electricity who bills the correct amount simply worked out from my consumption from last bill date to this.

        An impossible ask if would seem. I am with Scottish Power but unwilling to get embroiled with yet another company who do not submit correct bills, transposing meter readings and insisting I go online so that they can extract from my bank account each month. I pay my bills (if correct).

    • This reply for LP. Yes, I am in the Hamphire (old Southern Electric) area and I managed to switch to E10 with EDF from Superdeal with SSE in Nov-2015 (had to go through the EDF Complex metering section – who were quite efficient).

      The actual switch to (the superior E10 rate) took until Feb-2016 to complete properly i.e. old and new suppliers billing issues sorted (due in my view to obstruction by SSE).

      And I have not changed again even though EDF prices have gone up by 11% (as it is still cheaper than SSE Superdeal was in 2016).

      [Note:- But knowing what I know now, and if I had to do it again :- I would try to swap from Superdeal with SSE to E10 still staying with SSE, and when – and only when achieved – then try to switch to EDF E10].

      Hope this info is of use. (it/11apr17)

  25. Follow-up to my recent report of SSE increasing my E10 unit rates by 22% next month: I rang SSE to query their figures and was told that “someone” must have made a mistake. Who? and how the hell?! I ask myself. Was it just me, or have others been alarmed to receive incorrect information?

    I have been promised a new letter with correct figures. We’ll see.

    So, sorry for being a bit hasty and conveying wrong info to you.

    • Marian – Good Energy has just put up their Gas standing charge by a whopping 32%!
      And I have it in print! Much as I like being green 32% is just outrageous …..
      Time for me to move i think …….

    • I’m with EOn on E10. Received letter this morning regarding price increases.The day rate and night rate are both up about 20% from April.
      Looks as if the increases are across all the major suppliers.

      • Received the “correct” figures from SSE, which turn out to be 22%, as originally stated! The Complaints dept rang me to talk about it, and he said that the announced 14.9% was an average – huh.

        I did, however, discover from him that to get the fixed rate on E10 you no longer have to go paperless (it has dawned on them that not everyone uses the internet for everything). A pity they didn’t change the rules before the price rise!!

  26. Frustrated
    Moved into a new apartment a month ago. It has Economy 10 meters installed and wired to suit latest storage heaters and water heating. E.ON is the designated supplier. They have put me on their E.ON EnergyPlan at a single expensive rate. When I queried this I was told verbally that: Quote: “Economy 10 is being phased out and this is an industry wide decision”. As yet I have been unable to get them to confirm this in writing.

    • The statement“Economy 10 is being phased out and this is an industry wide decision” is Rubbish! I believe that you have spoken to a salesperson who has either a lack of knowledge or an incentivised script.
      We are now close to our second year with iSupply and have not encountered even one problem: when they message us we log on and answer (including periodic readings) and they take the money that we agreed (this varies slightly winter/summer) My view of E10 is that it is rather futuristic in its flexibility and we intend to remain with it; envisaging an electric vehicle…

      • I agree with MKING- although I now use Ovo I was previously with EON who tried the same line- they even swapped my meter from E10 to E7 without permission! After I threatened legal action in conjunction with other residents in my development they backed down and replaced the E10 meter! Ovo are no problem – although they don’t have an E10 rate they just treat me as an E7 customer which is actually quite good as I get an extra 3 hours per 24 at the lower rate!

  27. Anyone with OVO? We have been spammed their free Internet-of-things based app control which purports to control the supply of electricity beyond the basic hours switching. The system is not yet but on E10 but OVO’s website says it will be soon…
    Apparently OVO has bought the company that makes the device(s)…
    We have never left the rads on for the whole 3-sessions and the OVO device promises to make this easier to do; it definitely saves money as, unless one is ‘in’ all-morning, the first (overnight) 5 hours can be a waste of heat that has dissipated by home-time from work… We find the most useful session is the 3 hours in the early afternoon which provides for homecoming and early evening. The last 2 hours are a boost for colder days and by using a ‘normal’ heater instead of the storage the 9-11 hours (8-10 winter) period has immediate effect (and in winter powers the electric blankets on the cheap)…
    We signed long term with iSupply (3 yrs) but OVO might force a change….

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