Eon seem determined to put all possible obstacles in front of their customers on this “change”.
BTW, their phone number is no longer an 0800 number, but 0345 052 0000. A general purpose customer service person will answer you and be essentially clueless.
They tried to tell me that my only option was an E7 tariff etc etc…
I asked for the Complex Meter/tariff team and she said there was no such thing at Eon.
Supervisor next, they knew about the Complex Tariff team, and was then ceremonially dumped to a queue with 16 minutes of muzac…and then the call ended – presumably because they don’t expect people to be waiting that long!! Ah well, I get to do it all over again tomorrow!!