Reply To: E.On

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Thx Michael,

Eon seem determined to put all possible obstacles in front of their customers on this “change”.
BTW, their phone number is no longer an 0800 number, but 0345 052 0000. A general purpose customer service person will answer you and be essentially clueless.

They tried to tell me that my only option was an E7 tariff etc etc…
I asked for the Complex Meter/tariff team and she said there was no such thing at Eon.

Supervisor next, they knew about the Complex Tariff team, and was then ceremonially dumped to a queue with 16 minutes of muzac…and then the call ended – presumably because they don’t expect people to be waiting that long!! Ah well, I get to do it all over again tomorrow!!