Seems that just getting accurate information is a challenge.
Have now spoken to 4 different people over the last week and got 4 very different sets of information. That’s 3 hours and 45 minutes of my life I’ll not get back!!
This just should not happen, especially after Eon are forcing the change on its customers, you’d have hoped that they would have proper information available for the support staff.
Let’s see if I get a call/email/letter from the complaints people.
I suspect I won’t…