Reply To: E.On

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#1429

Graham, I’m having lots of problems with EON, I was given prices for Economy 10 Tarrifs over the ‘phone, then when I got an email back from them, they had put the tarrif prices up, giving only night and day prices, so I told them not to fit the smart meter, until they have sent me back the correct tarrifs that I was told over the ‘phone. I have not heard from them after about a dozen emails until I told them I’m going to the Energy Ombudsman, they’ve now got back to me to ‘phone them, I said not until they have sent me an email with the prices that I agreed to over the ‘phone. Awaiting a reply, watch this space.