Commented yesterday re the hassle with Scottish Power over the last year. I get cheaper electricity from 3 am to 7 am and 1.30 pm to 4.30 pm which Scottish Power use E7 to calculate ( I think they do this but not entirely sure what SP do). Today I have received an email to pay them urgently although on 25 June they wrote re my bill, saying I owed nothing, deleting charges for six months and offering me compensation which I would receive within 10 working days. Hasn’t arrived yet. Not really surprised. Last time I spoke to a representative I was living in Scotland! I don’t live anywhere near. Watch this space. I shall probably have to contact the CAB again.