Reply To: Co-Op Energy

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#1627
SimonN
Participant

…and I switched from Hydro to Co-op in May 2015. After long delays and ineffectual customer service, they finally sent me a first statement/bill in which the two “initial” readings were transposed (cheap for peak and vice versa). I informed Co-op and months later they had still failed to switch them round. I’ve now opened the case with OS-Energy (the ombudsman).