Reply To: Meter times, GMT/BST, and rate1/rate4/rateT

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#1726

I was wondering if I could get some advice here, I have just moved into a brand new build flat and the Economy 10 programmer/timer unit they have installed doesn’t give me Economy 10 tariff it only gives me the following – 00:00 – 05:00am then 13:00 – 15:00 then 20:00 – 22:00 so that’s 9hrs a day not 10. I have spoke to SSE who were great about it all but they stated they don’t install the economy 10 programmer/timer units its the electrican. I have since spoke to the housebuilder who has just informed me that they are contracutally obligated to only install a heating system that gets it as close as they can to the tariff and that’s it!!!!! Is this correct????