Reply To: Together Energy

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Well I thought I’d share my experience of together energy.
I joined October 17. October 18 after multiple complaints I contacted the ombudsman due to not receiving a single bill.
The ombudsman got involved made a suggestion that everyone had to follow and closed the case. Well it’s not April 2019 and I’m exactly the same situation.
I’ve received a manual bill using the variable tariff rather than the rates I signed up with. I did not want to leave until I got all my excess funds back, but think I need to just move.

I’d love to have a monthly bill that I can just view.
Lastly I should have kept my mouth shut as apparently if you do or receive a bill for a year you don’t need to pay it. I read this on the “citizen advise” or whatever they’re called. Ow.