Reply To: Symbio

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Symbio Energy

This company is attracting a lot of attention for E10 customers as they are cheap and support. I was considering them and started the switch process. However, a few things got me thinking:

There welcome email, contract and correspondence is written in poor English with spelling mistakes and poor grammar. This for me made me start checking them out a bit more. Their trading address appears to be rented offices. The director is listed against more then 90 companies, most of which are either dissolved or with the administrator. Struck me as being an amateur operation which is reflected in their website which for an energy company is incredibly basic.

On reflection I got nervous of them and decided to cancel the switch and go to another company. They took 2 weeks to reply to my email and still setup a direct debit which I’ve luckily noticed and cancelled.