Reply To: Peoples Energy Company

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#3832
jonlea
Participant

As a follow-up to my earlier comments when I signed up with them, I am happy to report that my time with People’s Energy has been totally trouble free.
Their level of customer service has been exemplary. I get a monthly reminder to upload meter readings, and a monthly bill within a couple of hours of submitting.
There have been no instances of needless adjustment of direct debit amounts, which I had issues with with 2 previous suppliers (I have a heat pump, and my usage varies seasonally, which seems to trigger a knee jerk adjustment to DD amounts)
The small amount of credit which had been built up over the year was promptly refunded without question.
I have recently changed to a 2 year fixed price tariff.
They even helped me resolve a dispute with my previous energy supplier.
Can’t fault them.