E.On

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  • #2695
    nigelw
    Participant

    I signed up today for the So Turtle tariff. Good customer service during my enquiries. Based on 6000kWh split 2400kWh day and 3600kWh Economy 10. 12 month fixed contract, monthly direct debit. Personal projection £872 a year. Standing charge 22.05p/day, Day rate 16.02p and cheap rate 11.29p. £5 early exit fee. This was the best tariff I could find of any suppliers at the current time.

    The national database has been updated by E.on who I am now leaving.

    #2750
    Silversue
    Participant

    My small property has an RHT meter with just the storage heaters connected to the RHT. Until now the supplier has been E-On. The property is let and we have a new tenant who has tried to switch to a different supplier but has been blocked, which I don’t believe is legal. This may be because I am in dispute with them concerning the bill I received.

    For 18 days the property was unoccupied with just the storage heaters and water heater on. At the end of the 18 days, I was sent a bill for £113.18 which would expand to £2295 per annum which is greater than a 4-bedroomed house. This is for a studio property measuring 25 square meters with 2 storage heaters using Economy 10 and a normal meter for the water heater, lights etc. During the 18 days, the RHT meter used 532 units and the day meter used 45 units. E-on charged one flat rate plus standing charge.

    E-On want to remove the RHT meter and replace it with Economy 7 which I don’t think is a good idea but E-on say they are phasing out Economy 10. I am aware there are other suppliers who support E10 and it may be a good idea to have the normal meter changed to Economy 7 and keep the RHT meter.

    Any advice would be much appreciated.

    #2751
    Silversue
    Participant

    Me again, standing charge rate: 28.203p per day; unit rate 18.816p per kWh.

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