[Mark_E10Keymaster]

As far as we know, Flow Energy does not support Economy 10. Flow Energy was acquired May 2018 by Co-Op Energy, and then Aug 2019 by Octopus Energy. Please post specific questions or updates below. [- May’21]

[SimonHParticipant]

Mark, Good work keep it up!
Have recently moved to Flow Energy. Their rate is fixed until October17 []. Tariff name is Connect 10 (Fixed October 17) payment method is Fixed direct debit.
It is too early to comment on their performance as I only started on 10th November, unfortunately their web site appears to be having problems in that I cannot declare readings yet nor get a statement. Perhaps it is still early days….

[Mark_E10Keymaster]

Hi Simon, thanks for the update.

When I spoke with Flow they said they weren’t taking on any new Economy 10 customers, and the “Connect” tariffs were only available for standard and E7 meters – are you on an E10 meter, and did they take you on as a new customer?

Mark

[TimParticipant]

Mark, I have just had the same refusal to take on Economy 10 meters from Flow too.

[Mark_E10Keymaster]

email received from Flow Energy 9/3/18:
——————————
Hello,
Thank you for your email.
Unfortunately we do not support economy 10 meters at this time. We do however, support economy 7 meters, but do not use these to bill economy 10.
Warm regards,
Megan
——————————

[MichaelParticipant]

Now part of coop energy and pricing now identical to that of coop

[MichaelParticipant]

Octopus energy to take on these customers under the octopus brand as part of deal with coop energy, owner of flow

[Author]

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