[Mark_E10Keymaster]

x created x

[Sue]

A further update.. I’ve been to just _one_ of the alternative suppliers so far.. Good Energy don’t show Economy 10 on their website or PDF of tariff information but talking to a human got me a quote[]

Onwards and upwards..

[Mark_E10Keymaster]

email from Good Energy 22/3/18:
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Hi Mark,
Thank you for your email.
Yes, we can support most Economy-10 meters. However, we would advise customers to always call in (0800 254 0004) first so we can check the specific Economy-10 supply and confirm whether or not we can definitely supply the Economy-10 meter. Currently our website is not built to quote Economy 10 meters. The pricing is only available over the phone.
Yes, the single MPAN/twin rate meter is the simplest Economy-10 meter set-up. However, this doesn’t mean that we would not be able to supply the more complex set-ups. Again, this is why we recommend the customer calls in to double check we can take on their specific supply and advise them of the correct pricing.
I hope this information is useful and I look forward to hearing back from you.
Kind regards,
Harry
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[chainedbyE10Participant]

Another company that is listed as supplying through E10 but when I telephoned I discovered that they do not!

[Mark_E10Keymaster]

Thanks for the info, I contacted Good Energy to clarify. They do still support E10 but it seems some of their phone staff don’t have the right info. Always worth asking for a manager or phoning back to speak with another person if you don’t get the right answer first!

email from Good Energy 19/9/18 below:
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Hi Mark,

Thank you for getting in touch. Yes, we do still offer Economy 10 tariffs.

If you’d like a quote, please could you provide your full address and your annual usage in kWh’s (kilowatt hours) split between your peak and off peak times.

I hope to hear from you soon.

Kind regards,
Shelby
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[Author]

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