I’m so confused

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    Chiara
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    I’m wondering if anyone can help me, because I honestly feel like I’m losing my marbles.

    I rent a flat and only have electricity. My flat has storage heaters. I have two meters – from what I can understand, one runs for heating only, and one runs for the rest. The storage heaters turn on at the economy 10 times for Scotland, however if I switch on a panel heater outside those times, it still goes on the ‘heating’ meter.

    I was told for ages I had two separate supplies etc, and then that I had an economy 7 meter. I have two MPAN numbers, so my understanding is that I actually should have 3 rates.
    But I only have two.

    I used to be with SSE – total heating total control. At the moment I’m with Powershop, who are charging me 11.393 for the heating and 18.69 on the other one, with 23 for standing charge. It’s averaging bills of £150 – £200 a month, which doesn’t feel normal but could be.

    Any advice would be appreciated, as companies have given me wildly different accounts and clearly have no idea what’s up. Many thanks!

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