Outfox The Market

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  • #3125
    Michael
    Participant

    Outfox the market now only offers single rate tariffs for 2 rate meters for new customers

    #2159
    Nick
    Participant

    Yes a manager confirmed Eco 7 will apply their usual tariff to E10 meters. Don’t be fobbed of by call centre staff, they might not understand what E10 is. I couldn’t get the one I first spoke to off the idea that E10 is always three rates. When I asked to speak to a manager all was sweetness and light.

    I think Eco 7 are almost certainly the cheapest provider at the moment.

    #2152
    Michael
    Participant

    Outfox the market only provides single rate tariffs, if you try to get a quote from them it advises that you would be charged on a single rate basis, however it offers 2 rate tariff via it’s sister company economy 7 energy (www.economyseven.co.uk) Outfox and eco 7 use the same advisers for both services so this maybe where the confusion has occurred in their reply.

    Hope this helps.

    #2053
    admin
    Keymaster

    email received from Outfox The Market 23/3/18:

    ——————————
    Yes we do support economy 10 meters, if you need anything else let us know!

    ——————————
    and subsequently:

    Hello.
    You are correct, we do not offer eco 10. Any eco 10 customers that wants to transfer to us we would treat as eco 7.
    Giuseppe
    Customer Service For Outfox The Market
    ——————————

    #2052
    admin
    Keymaster

    x created x

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