- This topic has 7 replies, 3 voices, and was last updated 1 week, 2 days ago by vicky Postlethwaite.
20th July 2021 at 1:21 pm #10064vicky PostlethwaiteParticipant
My home runs pretty well on an Economy 10 meter, I have recently had solar panels fitted but will not get any payment for surplus power (SEG) unless I have a smart meter fitted. We have had a deal of problems sorting out issues caused by our supplier’s mistakes, and we have zero faith in the advice from their advisors, plus now we have at last got the problems sorted we are reluctant to make any changes or ever contact Scottish Power again unless we absolutely have to. We did ask if a new meter would work with Ec10 and the answer was “it should do” which is not definite enough for us. We need the E10 only for winter now so do not want to risk loosing it. I know I am not talking about a lot of money from SEGs, in fact it may well be better to pass it up rather than risk upsetting the status quo.
Would be grateful to hear if anyone has experience of the effect of Smart meter and Ec10 ?20th July 2021 at 2:50 pm #10065AndyTParticipant
Sorry to hear this
WRITE to your current supplier saying that you wish to stay on E10 and that you would like to claim the SEG.
Its then up to them if tje keep the existing E10 meter and fit a seperate SEG meter
Either way there is a contract in place ~ if they screw up its not your fault.20th July 2021 at 5:36 pm #10066vicky PostlethwaiteParticipant
yes, that is a good option to have it in writing I think.22nd August 2021 at 12:06 pm #10079vicky PostlethwaiteParticipant
have been waiting for a month now for a reply to my letter, not entirely unexpected.20th October 2021 at 1:51 pm #10114vicky PostlethwaiteParticipant
this is the reply from Scottish Power, took 3 months and 2 emails from them which misunderstood my question, but I think we got there;
Yes, you will be able to maintain your current tariff if you install an smart meter.
Please, contact my colleagues at firstname.lastname@example.org or via our official website https://www.scottishpower.co.uk/getintouch and explain them that you need to have an smart meter installed that will need to be configured to hold the same tariff that you have now.6th February 2022 at 1:42 pm #10147vicky PostlethwaiteParticipant
Just to update this on-going thread, Scottish Power have not installed a smart meter for us after all the discussion, the reply, states “It looks like we can’t install your smart meter just yet as some areas of the UK are not ready to upgrade” I don’t think this is the whole story, we have near neighbours, including one on Economy 10 who have a smart meter working fine. This means, sadly, they they will continue to receive our small surplus of power from the PV panels for FREE.3rd August 2022 at 1:35 pm #email@example.comParticipant
Any supplier who says that a Smart Meter works with E10 is wrong. E10 does not work with Smart Meters as E10 has different rates at different times of the day – as we know – and also many properties that have storage heaters etc will have two electrical circuits through their special E10 meter (known as a complex tariff meter).
So my own house for example….There are two main circuits within the house (I am ignoring the lighting circuit for the moment) – one is called the Ring Main and is what all houses have and provides power to sockets etc. These all link back to a consumer unit (fuse box in my terminology). Additional fuses in that consumer unit are there for things like oven, etc which need bigger cables and fuses because of the load.
All the storage heaters are linked directly to another consumer unit (fuse box) as each one is wired directly and like an oven had bigger cables and fuses due to the load. This secondary “circuit” is only active (live) at certain times of the day and is controlled by the meter – basically pre-programmed by the supplier to switch that extra circuit on and off on the E10 cycle.
No Smart Meter has been made that has this capability.
If your supplier replaces your E10 meter with a smart meter and if you have the dual circuit/switching then you will end up with dead storage heaters than never switch on, or are on and heating up all the time – either way complete nightmare.3rd August 2022 at 3:45 pm #10175vicky PostlethwaiteParticipant
We have a neighbour who had an E10 white meter and now has a smart meter with E10 tariff, her night storage heaters are not on a separate circuit, they all go through the main consumer unit,works okay. We similarly do not have a separate circuit for NS heaters, but haven’t followed up with a smart meter as yet, still dubious.
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